A better experience for every patient.
Unified inbox, two-way messaging, appointment scheduling, digital intake forms, and the MyVisionPal patient app. Everything your team needs to deliver a modern patient experience.
Connect with patients their way
Optometry Text Messaging & Secure Chat
ODpal provides secure, two-way text messaging optimized for optometry workflows.
- Two-way SMS and in-app chat
- Patient-linked message history
- Secure, compliant communication
- Message assignment and internal notes
- Reduced phone interruptions
Email Communication Built for Patient Engagement
Email remains essential for longer communication, education, and recalls.
- Patient-specific email communication
- Bulk email campaigns
- Doctor-directed education emails
- Automated follow-ups
- Centralized tracking and history
Smarter scheduling for busy practices
Optometry Appointment Scheduling
Make it easy for patients to book, and easier for your staff to manage.
- Online self-scheduling
- Appointment confirmations and reminders
- Live availability updates
- Multi-provider scheduling
- Reduced no-shows
AI-Assisted Scheduling Agents
ODpal leverages AI agents to assist with appointment booking and patient triage.
- Automated booking assistance
- Intelligent appointment routing
- Symptom-based scheduling guidance
- After-hours scheduling support
- Reduced manual phone handling
Know when patients are ready
Appointment Dashboard for Exam Readiness
ODpal helps your team know, at a glance, whether a patient is ready for their exam.
- Appointment readiness dashboard
- Visual indicators for incomplete forms
- Pre-visit checklist tracking
- Automatic patient reminders
- Fewer delays at check-in
Automated Form Reminders & Checklists
Forms don't get forgotten, because ODpal tracks them for you.
- Automatic reminders for incomplete forms
- Configurable pre-visit checklists
- Status-based reminders
- Reduced front-desk follow-up
- Improved patient preparedness
Customizable Digital Intake Forms
Create intake forms that match how your practice actually operates.
- Custom form builder
- Conditional logic
- Specialty care intakes (dry eye, myopia, contacts)
- Pre-visit and post-visit forms
- Secure patient data handling
Centralized Communication Dashboard
ODpal brings all patient communication into one organized dashboard, accessible to your entire team.
- Unified inbox (text, email, app chat)
- Patient-linked communication history
- Searchable records
- Role-based access
- Clear documentation
Your brand, protected
Co-Branded Patient Mobile App
Your brand stays front and center. ODpal provides a fully co-branded mobile app that reinforces loyalty and trust.
Learn more about the app →Security, Compliance & Data Integrity
ODpal is designed to support compliant, organized communication, helping practices maintain accurate records and patient trust.